Terms of Service

Agreement to Terms

By accessing and using Ognito ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our AI-powered digital business card platform.

Description of Service

Ognito provides a digital business card platform with AI-powered features including:

• Digital business card creation and management
• AI agent chat functionality
• Calendar integration and scheduling
• Workflow automation capabilities
• Analytics and engagement tracking
• Document upload and AI-powered interactions

User Accounts

To use our Service, you must:

• Be at least 18 years of age
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Upload or share illegal, harmful, or offensive content
• Impersonate others or provide false information
• Attempt to gain unauthorized access to our systems
• Use the Service to spam or harass others
• Violate any applicable laws or regulations
• Interfere with the proper functioning of the Service
• Use automated tools to access the Service without permission

Content and Intellectual Property

Your Content

• You retain ownership of content you upload to the Service
• You grant us a license to use your content to provide the Service
• You are responsible for ensuring you have rights to all content you upload
• You warrant that your content does not infringe on others' rights

Our Intellectual Property

• The Service and its original content are owned by Ognito
• Our trademarks, logos, and service marks are protected
• You may not use our intellectual property without permission

AI and Data Processing

Our AI features process your data to provide personalized experiences:

• AI agents may learn from your interactions to improve responses
• Uploaded documents are processed for AI-powered chat functionality
• We use industry-standard AI models and security practices
• You can delete your data and AI training history at any time

Subscription and Payment

Subscription Plans

• We offer various subscription tiers with different features
• Subscription fees are billed in advance
• You can upgrade, downgrade, or cancel at any time

Billing and Refunds

• Payment is due at the start of each billing cycle
• We may offer prorated refunds at our discretion
• Failed payments may result in service suspension
• Price changes will be communicated with 30 days notice

Service Availability

While we strive for high availability:

• We do not guarantee 100% uptime
• Maintenance may temporarily affect service availability
• We reserve the right to modify or discontinue features
• We will provide notice of significant changes when possible

Privacy and Data Protection

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Limitation of Liability

To the maximum extent permitted by law:

• We provide the Service "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid in the past 12 months
• We are not responsible for third-party integrations or services

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights.

Termination

Either party may terminate this agreement:

• You may cancel your account at any time
• We may suspend or terminate accounts for Terms violations
• Upon termination, your right to use the Service ceases immediately
• We may retain some information as required by law or for legitimate business purposes

Governing Law

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles. Any disputes will be resolved in the courts of [Your Jurisdiction].

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

Contact Information

If you have questions about these Terms, please contact us at:

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.